resort polynesian castle monorail
  • On May 24, 2022
    Amy from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I never received an itemized statement from my vacation. I checked out 4 days ago and should have received by now.

    Hi Amy! Thanks for reaching out to us here at planDisney!

    It looks like your trip to the Most Magical Place on Earth just came to an end. While that is always a sad moment, I do hope you made enough core memories to last a lifetime on your vacation!

    Usually, your itemized Disney Resort Hotel receipt is sent to you via email on the day of checkout. I tend to give it up to three days to arrive in my inbox, just in case there are any delays. However, I do think you should have had that magical mail by now! It may be time to call in our Fairy Godparents for a little assistance. And by Fairy Godparents, I mean the kind, helpful Walt Disney World Resort Cast Members! You can reach a cast member directly by calling the Disney Resort Hotel Reservations phone number. I'd recommend having your confirmation number and last name on the reservation ready to help the process go as smoothly as possible.

    Amy, if you used a MagicBand during your stay for purchases, I have some good news for your next trip! MagicBand+ is releasing at the Most Magical Place on Earth this summer! While we don't have all the details yet, we do know it will be an innovative, interactive MagicBand that does all the things we already know and love, while adding some extra magic to our park experience!

    Have a magical day,

thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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