• On Sep 25, 2021
    Christine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I received a gift of two Disneyland Parker tickets and since it was closed . I did not use them . Are they valid still ? Appears to be the gift cards that was purchased at a grocery store . Value says $225 Please help. Would like to go soon

    Hello Christine,

    We're delighted to see you here at planDisney! It's great to hear you're looking forward to visiting the Disneyland Resort to enjoy magical moments at "The Happiest Place on Earth!"

    Depending on the type of Disneyland Resort theme park tickets you have, the expiration date for the tickets can vary. For example, there were a number of types of theme park tickets for which the Disneyland Resort extended the ticket expiration dates. This was done to help Guests who had bought theme park tickets before the closure or while the closure was in place. You can take a look at the "Modifications and Cancellations"  information (you'll want to scroll down the page a bit) to see the types of tickets that were modified and their extended expiration dates. You can also reach out to the Disneyland Resort Ticket Services team at (714) 781-4636 to speak with a Cast Member about the details of your tickets. 

    One other good note to share is that even if your tickets have expired and you have not used them, you can  apply the amount you paid for those tickets towards the price of new theme park tickets.

    Christine, you also mention that you have what appear to be Disney Gift Cards. If you have Disney Gift Cards rather than theme park tickets, my suggestion would be to check the balance on the Gift Cards online or by calling the phone number on the card itself. You can also contact the Disney Gift Card team by email.

    It's helpful to know that you can use your Disney Gift card as a method of payment when you're purchasing your theme park tickets.

    One more quick tip I'll share is to take a look at the Theme Park Reservation Availability calendar when planning your visit. The calendar will help you see when the theme parks have reservations available for you to select. You can then use the Theme Park Tickets & Reservations system to purchase your new theme park tickets and make your theme park reservations at the same time. 

    Christine, here's wishing you a wonderful visit to the Disneyland Resort!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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