Tenaya Stone Spa
  • On Dec 25, 2021
    Sandra from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I never received my Disneyland Resort hotel reservation confirmation documents. What do I do. I wanted to make a payment but cannot without the confirmation

    Hi there, Sandra,

    You seem like someone who likes to plan well in advance like me. I like your style. 

    To make a payment for your upcoming Disneyland Resort Hotel stay, you may contact the Hotel Reservation line. A Cast Member will be happy to help process your payment over the phone. I did just this for our recent stay at the Disneyland Hotel. It was quick and easy. I was even able to use a Disney Gift Card for my payment method. 

    For our stay at the Disneyland Hotel, we started receiving correspondence from Disney about a month after we made our initial reservation. The reservation was also already linked in my Disneyland Resort online account. It showed up under the “My Hotel Reservations” link from the “My Disneyland” section of the web site. 

    Tony’s Tip: Once you have your Disneyland Resort Hotel reservation number linked in your Disneyland Resort online account, you’ll be all set to use the online check-in service before you travel. You can start the online check-in up to five days before your arrival. If you are staying at the Disneyland Hotel or at Disney’s Grand Californian Hotel & Spa, you’ll also be able to use the Digital Key service in the Disneyland app. Using your Digital Key, you can skip the front desk and head straight to your room once you arrive. 

    I’m excited for your upcoming adventures at the Disneyland Resort, Sandra. If you have any more questions, please don’t hesitate to visit us at planDisney again.


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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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