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  • On Jul 10, 2023
    Linda from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have received a Disney gift card. Can I use it in the stores on the ship during our upcoming cruises or do I have to apply it directly to my account (all expenses made on board)

    Welcome back, Linda! It's great to see you again with another planning question. 

    Linda, as a guest who constantly purchases Disney gift cards to use on all of our Disney Parks and Disney Cruise Line vacations, I appreciate this question. 

    Whether you are shopping for that perfect keepsake souvenir from Mickey's Mainsail or maybe purchasing a specialty coffee from Cove Café, it's important to know how onboard charges work during your sailing. All purchases, including port adventures, will be charged to your onboard account. Linda, this does mean that you aren't able to purchase items directly with your Disney gift card. However, I have a few suggestions that will hopefully make using your Disney gift card easier!

    First, at the conclusion of your cruise, your account can be settled by using the credit card on file, cash, or with a Disney gift card! In this situation, you'll just want to visit the Guest Services Desk (located on deck 3 on most ships or deck 4 on the Disney Wish) before the end of your sailing. You can apply the gift card to your balance and then pay the remainder with another method if needed. 

    Linda, another option would be to add the Disney gift card to your onboard account at the beginning of your sailing. You can do this on embarkation day by visiting the Guest Services Desk, even before you shop! 

    Finally, Linda, if you'd like to add your Disney gift card to your onboard account as a credit before you ever leave home, there is a method to do this through the Disney Cruise Line website. You'll begin by hovering over the tab, "Already Booked," at the top of the screen. From the drop-down menu, click on "Onboard Gifts." From this page, you'll be prompted to locate a reservation which you can do with a name and sailing date or your reservation confirmation number. Once you've entered this information a new page will pop up with three headings. Click on the words, "Shop by Category" with a down arrow. On the far right you'll see, "Onboard Credit." From here, you can follow the prompts and add the Disney gift card to your own account (or someone else's). It will begin by asking you the amount you'd like to add and the associated guest. Continue clicking through until you are able to enter your Disney gift card information. You'll receive a confirmation email that you've added money to your onboard account.

    Linda, I hope this helps as you're preparing for your cruise. If you have any additions, please come on back to planDisney.

    Wishing you fair winds & following seas,

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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

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