Minnie and Mickey Celebrate Disney 100; Epcot
  • On Mar 19, 2024
    Kayleigh from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have received a Disney gift card but when I go to use it, it says not activated. It was given as a gift, so I don’t have receipt is there anything I can do to access the card?

    Hi Kayleigh,

    A Disney gift card is like holding a little piece of magic in your hands, especially when you're gearing up for a visit to the Walt Disney World Resort. With it, the possibilities truly are endless. Whether you're eyeing that perfect souvenir at Creations Shop in EPCOT or looking to indulge in a delightful meal at Chef Mickey's or Yak and Yeti Restaurant at Disney’s Animal Kingdom Theme Park, your Disney gift card opens doors to enchanting experiences across the resort.

    If you've encountered a hiccup where your card seems to be saying "not activated," don't worry! Here's a tip to get that magic flowing smoothly: head over to the Disney Gift Cards website. There, you'll find a handy "Check Balance" feature. Simply input the account code and EAN number from the back of your gift card, and voila! If you see a monetary value linked to your card, consider it activated and ready to sprinkle some Disney joy.

    If you don't spot a balance or need further assistance, don't fret. Take a peek at the back of your gift card; there might be a helpful phone number waiting to lend a hand. Additionally, on the Disney Gift Cards website, there's a dedicated section where you can reach out for personalized assistance. Disney's always ready to ensure your magical journey stays on track!

    I hope you can get the help you need so you can enjoy that Disney Gift!

    ~Heather 

thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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