Little girl with Minnie Mouse
  • On Apr 1, 2023
    Nicole from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We received a confirmation for our reservation to the Disneyland theme parks but no e ticket- how so we receive our actual tickets?

    Welcome to planDisney, Nicole. Thanks for stopping by with your question. It sounds like your visit to the Disneyland Resort is fast approaching and it's my pleasure to help you on your way.

    It sounds like you might have booked a magical Disneyland Vacation Package. If that indeed is the case, your eTickets will be sent to you via email four days before your arrival date. If you have already made your theme park reservations, you're all set for park entry.

    If this isn't the case and you did not book a Disneyland Vacation Package, I have a couple of other ideas to share. To locate your tickets you can try to locate them in your Disney account on the Disneyland app. Once you've opened the app, tap on the three horizontal bars in the lower right corner and then tap the "Tickets and Passes" tile. Here you will see any tickets you've purchased when logged into your Disney account. If you don't see your tickets here, you can also reach out to a friendly Cast Member for help in locating them to add to your app.

    Once this has all been squared away, the fun really begins when planning what to do and (my favorite) eat during your magical stay. There is no shortage of options with the Disney100 Celebration underway. I like to use the handy, helpful guide located on the home screen of the Disneyland app to see all of the festive happenings. A must-do for me is the new nighttime spectacular, Wondrous Journeys.

    I hope this was helpful, Nicole. If I was way off base and you were looking for something entirely different, please come back to visit us - even ask me directly. I wish you happy planning and a most magical visit to the Happiest Place on Earth. 

    See ya real soon!
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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