• On Sep 6, 2020
    John from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we received complimentary tickets. How do I find out if they are still valid? Is there a place online I can use to check each ticket?

    Hi John!

    Thanks for sending your question to the planDisney Panel! So happy to be helping a fellow Floridian! There are a few ways to check the validity of your ticket. The quickest way would be to link the ticket to your My Disney Experience Account. If the ticket is valid, it will successfully link and provide an expiration date. Another option would be to call Guest Relations at (407) 939-1289 and they will be able to look up that ticket for you. Lastly, you can email Guest Relations by completing the inquiry form found on this page: Guest Relations - Email Us. Be sure to include the ticket number in the email so that they can have all the information to provide you with a speedy response.  John, I hope this has answered your question!

    Did you know? As a Florida Resident, you have many special offers available to you! For more information, please visit this page: Florida Resident Special Offers.

    John, it has been a pleasure assisting you. Please feel free to send me any other questions you may have!

    Thanks again for sending your question to the planDisney Panel!

    ~Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.