Disney Springs Guests
  • On Jan 26, 2022
    Patty from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We received our cards in the mail. Was wondering if they can be exchanged for different characters as the 2 children tickets I purchased are for girls and we have one boy in our group.

    Hello Patty,

    Thank you for bringing your question to planDisney!

    I love the ticket cards that Walt Disney World Resort provides. It is always such a fun surprise to see which card you will end up with. I also like to keep them as keepsakes from my trip, especially the EARidescent ones that were released for the 50th Celebration! It will be fantastic to look back and remember my trip to the Most Magical Place on Earth for the World's Most Magical Celebration!

    You can absolutely exchange one of your ticket cards for one that your little prince will love. We used to exchange one of our tickets whenever we ended up with matching ones so that we could keep track of who’s card belonged to whom. When you get to Walt Disney World Resort next week, you can stop at a ticket window at any of the Walt Disney World Theme Parks, and they will be able to exchange your card for free. Another option is to head to Guest Relations at Disney Springs to do the same. I must confess that I love shopping and snacking, so I always select Disney Springs. I can grab my spot in line for Guest Relations, check out the largest selection of Disney’s 50th Anniversary merchandise at World of Disney, and grab a DOLE Whip at the Marketplace Snacks kiosk. By the time I’ve headed to the parks the next day, I’d already gotten my souvenir and had my first of many DOLE Whips.

    I hope this answers your question!

    Please send any more questions that you have our way as you prepare for your February arrival!

    Happy Planning, Patty!

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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