Mickey and Minnie Statues in Front of Fireworks
  • On Jul 6, 2022
    Kimberly from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I receive a passholder magnet if I live out of state and won’t be visiting Disney when they are offering new magnets via a virtual queue? I have not received any magnets via mail since becoming a passholder almost a year ago.

    Hiya, Kimberly. Thanks for visiting us here at planDisney to ask us a question. 

    Welcome to the Walt Disney World Annual Passholder family, Kimberly. That is so exciting! I've been a passholder for years and years now and I absolutely love it. 

    The magnets are just one fun part of being an annual passholder and I know you are itching to get your hands on one. I've collected a few over the years and they are all really cute. This new magnet that was just released is an all-new technology that comes to life with your phone's camera. That's a pretty fun idea. Anyway, at this time there isn't a way to have the magnet mailed to you, unfortunately. They were mailing magnets more frequently when things were shut down with covid but now that things have opened back up again, for the most part, they've gone back to passing the magnets out only in person. If you aren't able to make a trip while they are giving out this current magnet, hopefully, when you do visit they are giving out an even better one! 

    If you aren't receiving any passholder communication, I would encourage you to reach out to the V.I.Passholder support line either via email or a phone call. I've reached out via email before and although it did take about a week to hear back, my issue was resolved without any problems. 

    I hope you are able to get your hands on a magnet really soon, Kimberly. If you have any other questions, please feel free to reach back out to me and ask. I'm here to help. 

    Have a great week!
    Jackie H. 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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