• On Feb 9, 2021
    Mary from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When will I receive my annual pass refund? Others in my group have already received theirs.

    Hi Mary! 

    Welcome to planDisney! Thanks so much for bringing your question to us! 

    As Legacy Passholder, I was saddened by the news that our beloved Annual Passport program will be sunsetting. But I am excited about the new membership offerings that will be introduced in the future. Plus, the Disneyland Resort is still working to delight and surprise their loyal Legacy Passholders. For a limited time, Legacy Passholders receive a 30% discount on select merchandise at select locations in the Downtown Disney District and Buena Vista Street, Monday through Thursday. For more details, please visit Disneyland.com/APSpecialOffers

    As you already know, a pro rata refund will be issued for your Annual Passport if you are entitled to one. You will receive a refund in the form of payment used to make the purchase. If the applicable refund is unable to be returned to the original form of payment, a check will be mailed to the billing address provided at the time of the Annual Passport sale or renewal. If you purchased your Annual Passport prior to January 1, 2019 and did not have a chance to activate it, you will need to confirm your contact and refund information prior to The Disneyland Resort issuing the refund. Contact Annual Passholder Services at (714) 781-PASS (714-781-7277), a Cast Member there will be more than happy to assist you. For more information, please visit Disneyland.com/PassportRefund

    I hope this helps! Please come back to planDisney with more questions in the future!  

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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