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  • On May 4, 2016
    Debbie from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    After reading several Mom responses, I understand that Magic Bands have a limited life. We will be staying off property on our next trip and I would like to know what I can do if I get to the gate and my 1yr old MB with tickets loaded doesn't work?

    Hi Debbie,

    Thanks so much for your question. I have reused my MagicBands on several occasions in the past few years and thankfully, I haven't had one quit on me yet!

    If for some reason you have an issue with your MagicBands, make sure you can log into your My Disney Experience account online or in the app and head over to Guest Relations at any of the four theme park entrances so a Cast Member can get you squared away.

    Because you already have your ticket information in your account, you should be able to access that even if your MagicBands aren't working for some reason.

    Wishing you a magical Walt Disney World vacation, Debbie. Thanks for stopping by!

    Andrea U.
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Meet the Panelist: Andrea, North Carolina

Born and raised in Florida, I have been a fan of Walt Disney World Resort for my entire life. My husband and I love watching our preschool and kindergarten-age sons experience new attractions as they grow with each visit. In my house, we believe you’re never too old or too young to have a fantastic time at the Walt Disney World Resort! Learn More About Andrea

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