Mickey Mouse with Special Needs Guest
  • On Apr 12, 2024
    Nicole Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I read on social media that very soon you will only be able to apply for the DAS pass online. How does that work for European visitors? My spoken English is not that good and I am afraid that I will not be able to explain my spectrum of autism

    Hi Nicole,

    There are many services available for Guests with Disabilities. Currently, international guests visiting Disney theme parks have the option to register for the Disability Access Service (DAS) pass in person upon arrival. However, there have been discussions about transitioning to an online virtual chat process to determine what services offered by Disney are required by individual Guests with disabilities.

    While the specifics of this new registration process for international visitors are still unclear, I would recommend downloading the My Disney Experience App once you arrive in the United States. Through the app, you may be able to access a virtual chat system where you can communicate with the Disability Services team. If you don't have access to a device or if this process doesn’t work, Guest Relations will be able to provide one for you to use for the virtual chat.

    Upon arrival at the park, I suggest visiting Guest Relations where they can guide you through the process and assist with any questions or concerns you may have. They are well-equipped to provide support for guests with developmental disabilities like autism, ensuring that you have a magical and comfortable experience during your visit.


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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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