Hi Anne! Welcome back to planDisney!
In a few short months, you will be crossing the pond back to
The Walt Disney World Resort during
The World's Most Magical Celebration. Be sure to check out
Beacons of Light at all four theme parks bringing EARidescent shimmer to Disney icons. My personal favorite is the light and music show on
Spaceship Earth at
EPCOT.
So looking into your matter, it appears there are a few options depending on your reservations. If you have a ticket-only reservation and paid your balance in full, you may request with Disney an early ticket release by calling freephone 0800 16 90 730. However, if you booked a package with Disney (Flight inclusive + Disney Resort Hotel + Ticket, Disney Resort Hotel + Ticket + Dining) your ticket is directly linked to your card which will be activated upon check-in. The policy is different if staying at a non-Disney hotel, such as the Disney World Swan and Dolphin Hotels. For non-Disney hotels, early ticket releases may be requested via email. I am linking
FAQs for you to research all your holiday questions, along with phone numbers to call for assistance. Your particular question is number 11 if you scroll down.
Did you realize you are visiting during
The International Flower & Garden Festival at EPCOT? I love feasting on the fresh imaginative culinary delights available at the
outdoor kitchens while strolling through EPCOT finding my favorite character
topiaries.
Wishing you a Festive and Magical Holiday,
Cindy