Mobile Ordering
  • On Sep 27, 2020
    Anna from AR Asked

    I have read that Mobile App ordering is now required. Concern on multi-food allergies. Previously there was the option to speak to a person and confirm the food would be multi-allergy free plus marked on the order itself.

    It's great to see you here today at planDisney, Anna! I'm so glad that I get to chat with you about one of my favorite things at Walt Disney World Resort: the food. Dining is one of the most important parts of my trip each time I go, and if you're traveling with a family member that has a food allergy, your dining choices are an even more central part of your planning process, so I'm happy to walk you through how the ordering process at Quick-Service restaurants has changed and how you can order your meals now.

    Mobile Ordering has become the preferred method of ordering at Quick-Service dining locations now as part of the phased re-opening process of the Theme Parks and Resort Hotels, and everyone who is able to is encouraged to place their order using their smartphone. With that said, Disney is committed to making sure that you have a magical vacation that's free from worry about allergy concerns, so there will still be a Cast Member present at Quick-Service restaurants that will be able to take your order and address any requests that you have. The process remains the same at Table-Service locations, and you'll be able to talk to your server and let them know all about your needs when you're placing your order. 

    I also want to encourage you to have a look at the guide for special dietary requests before you take off for your vacation. It has all the information you need to know about allergy-friendly offerings at Walt Disney World Resort, and what options are available for making sure that you have a safe and magical vacation. 

    See ya real soon, Anna!

    Jessica
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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our two rescue animals. We are Disney-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted-out of a tropical honeymoon to spend a blissful week at Walt Disney World instead! I'm thrilled to be on the Disney Parks Moms Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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