Kids at Riveria
  • On Sep 21, 2022
    Kesha from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've read that you have to call to buy one time use points to complete a reservation. So if you need 24 points you can make the reservation and then call? I worry about trying to get a room right at 7 months and by the time i buy the room is gone.

    Hiya, Kesha! Welcome back to planDisney and Welcome Home, friend! I'm so excited to see you back here with such a great Disney Vacation Club question. Being able to chat with a fellow Member is my favorite!

    Don't you just love being a DVC Member?! Knowing that your next magical adventure at any one of the fabulous DVC Resorts is always just around the riverbend with just the click of a button is priceless. But with so many Members returning to travel more and more, I have seen firsthand how not having the fastest fingers can cost you your must-have Resort reservation. (That Deluxe Studio at The Villas at Disney's Grand Floridian Resort & Spa slipped right through my fingers!) So, I completely understand your concerns and am more than happy to answer your question.

    You are correct that if DVC Members find themselves a little short on Vacation Points to complete a reservation, they can purchase up to 24 One-Time-Use Points per Use Year to book the vacation of their dreams. You are also correct that those Points can only be purchased once you are within your seven-month booking window and can only be purchased when you make the reservation that requires them by calling DVC Member Services. Unfortunately, since Member Services' phone lines open an hour after your online booking window opens, I definitely understand your concern that a popular room during popular dates might book up before you get a chance to make your reservation with your One-Time-Use Points. But Hakuna Matata, Kesha! It means "no worries!" Let's chat about your options.

    Right when your seven-month online booking window opens at 8:00 a.m. EST, I recommend logging in to your account on the DVC website and searching availability for your dates. Once you find the Resort reservation of your dreams, you have two choices: 1. You can book the available nights using the Points you currently have and then call Member Services to purchase your One-Time-Use Points and book your additional night when that date's booking window opens or 2. You can wait until Member Services opens at 9:00 a.m. EST to call and purchase your One-Time-Use Points and book your full reservation at once.

    Don't forget that if you need more Points, you can also now borrow up to 100 percent of your next Use Year's Vacation Points to complete your reservation online. No need to wait to call! If your desired Resort reservation is not available by the time your booking window opens, remember that you can have up to two active waitlists at a time, and I recommend activating your waitlist as soon as possible!

    Kesha, I hope this helps, and I'll be wishing upon a star that you book the Resort reservation of your dreams! I hope to see you here again with any planning or DVC questions you may have along your magical journey. 

    Adventure is out there!


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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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