• On Jul 8, 2020
    Reagan from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I just read the announcement of new ticket sales for 2020 opening up tomorrow. In the article, it states that Disney will use virtual waiting rooms for ticket sales as needed. Do I have to do anything ahead of time to be placed in a waiting room?

    Hi, Reagan! Thank you so much for stopping by the Disney Parks Moms Panel with your great question. 

    You do not need to do anything ahead of the big day when Walt Disney World ticket sales resume again July 9th, 2020, as announced on the Disney Parks Blog. If too many guests are coming to the Walt Disney World Resort website simultaneously, you will then see the use of the virtual waiting rooms. If traffic is heavy, instead of going right to the page where you may purchase your tickets, you will instead get a fun little animated picture with a timer below it. Reagan, do not close that window, and do not refresh the page! That is your virtual waiting room. If things don't slow down by the time your timer runs down, it may start over. DON'T FRET! Just keep on swimming (that is what Dory tells us to do), and the virtual waiting room will continue holding your place in line. If traffic is not too heavy, you will proceed as normal to purchase your tickets.

    Once you have those tickets purchased for everyone who will be visiting with you, link them all to your My Disney Experience account. Once you are all set, head over to the Disney Park Pass Reservation system to select which park you will visit each day. 

    Stay tuned to the Disney Parks Blog and the Walt Disney World Resort website for any changes as situations evolve that may affect your upcoming visit. 

    Have a magical day, Reagan! 
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Meet the Panelist: Rachel, Wisconsin

Hi, I’m Rachel! I am a “boy mom” to two rowdy little men at home and married to my high school sweetheart. I am fortunate enough that my prince charming loves all things Disney just as much as I do! For me, planning a trip to Walt Disney World can be just as magical as being there. It brings our family together as we dream, plan, and count down the days. I would be honored to help plan your visit and share in your family’s very own magic! Learn More About Rachel

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