Mom and daughter on Expedition Everest; Animal Kingdom
  • On Aug 26, 2012
    Sue from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    ? re ck in online prior 2 r stay @ POR. Traveling with 8 (3 separate families). Concerned if we go that route we won't be able to make the pers requests?trying 2 stay in rooms close 2 ea other, parent having a scooter, proximity to Main Bus Depot & b

    Hi, Sue!

    When you have this many specific requests, you are much better off contacting the resort prior to arrival. By the time you arrive, many/most rooms will be assigned and occupied making requests difficult. 

    I suggest a few things to get the best room possible: 

    -Call a Disney Reservationist ASAP with all the travel confirmation numbers and have the reservations linked.  Explain your situation and have a note made of your requests, especially about one of your guests with mobility issues.   (407)W-DISNEY
    -About 5-6 days prior to your vacation, fax your resort directly (send attn:  Room Assignments) and repeat your request.
    -Prioritize your requests.  If a first floor room for mobility is most important, list that first.  Go down the line with rooms near each other, room location, etc. 
    -If an Accessible Room is required, make sure that is on your reservation.
    -Remember that room requests are noted but not guaranteed. Cast Members will work their hardest to accommodate you, so work with them at check-in.
    -Just a reminder to not wait until check-in for your requests as they become very difficult to accommodate.

    I hope this helps.   Once you have taken all these steps, you can feel good about doing your online
    check-in which will save you time once you arrive at the beautiful Port Orleans Riverside.  I hope you get the exact rooms you are looking for, good luck!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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