Disney 100 DCA; trolly; night
  • On Jan 16, 2024
    Angelica from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How else can I quickly update my payment information for Magic Key monthly payments? Your phone queues are too long and I don't have 2+ hours to sit on hold.

    Hello, Angelica!

    Thanks for stopping by planDisney with your question! It's always a pleasure to chat with a fellow Magic Key holder! 

    In our busy lives, I can understand how challenging it is to wait on hold to update our Magic Key information. The best method for changing your payment information is by calling the Magic Key Monthly Payments Guest Services at (800) 410-4656. They’re available to assist you on Mondays through Fridays from 9:00 a.m. to 8:00 p.m., Pacific Standard Time. I have had luck with a lower hold time when calling right when they open in the middle of the week (Tuesday through Thursday). Other times, I put my phone on speaker mode and cook dinner or do other household chores while waiting for a Cast Member to become available. I'm sorry this isn't the answer you were hoping for!

    Have you dined in the Magic Key terrace yet, the special dining lounge created just for Magic Key holders? I recently returned from a trip to Disneyland Resort, and I enjoyed the Jolly Tomato-Basil Soup and Silly Symphonies Churro Sandwich that was available at the time. White chocolate mousse and churros are my new favorite combinations! 

    Angelica, I wish I had a better solution for you. I do hope you can quickly and easily update your payment information the next time you call the Magic Key Monthly Payments Guest Services. I appreciate you contacting us at planDisney! We hope to see you real soon!

    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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