• On Sep 6, 2021
    Amy from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    2 questions...how do I request rooms on the 4th floor for Oct7 and I made reservations for Build A Droid but put them in my daughter's name not my grandson's ...can I correct that

    Bright Suns, Amy,

    Welcome to planDisney! 

    Let me first take a minute to bask in the glorious fact that you have an upcoming trip planned to the Walt Disney World Resort!

    It sounds as if you have booked a Disney Resorts Collection hotel and now need to make a room location request. While some requests can be made during the Online Check-in process, if you want rooms on a particular floor, you will need to try contacting a Cast Member by phone to have that request added to your reservation(s). 

    I am pleased to see that you have secured plans to join our Resistance forces on Batuu. Your efforts at Droid Depot will surely benefit the Cause. To change the name on the reservation you would need to cancel the existing reservation and make a new reservation in your grandson's name. If there is reservation availability, then make that change. If not, I would suggest that your daughter go with your grandson as his guest. When they get inside and check-in, they should be ok. And, depending on how old your grandson is, he may need a little help with the build. When our young Jedi built, my husband and I each went as a guest and, at times, they needed a little assistance with deciphering the instructions!

    As you make preparations for your visit, be sure to check the planetary hours and make planetary reservations. Every Resistance ally needs refreshment, so reserve some time at Oga's Cantina. We always enjoy catching up with other friends of the Cause here.

    Amy, your commitment has been noted and will soon be transmitted to our forces on Batuu. Be sure to secure your intergalactic transport and prepare your crew. May the Force be with you as you plan!

    Good journey,
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for Must-Dos at Disney’s Hollywood Studios

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.