Older man pin trading with cast member
  • On Feb 23, 2021
    Sean from London Asked

    I have a question how do you thank a cast member who has help

    Hello Sean and may I wish you a very warm welcome to planDisney.

    I'm always super happy to answer questions from Guests who, like me visit the magic of Walt Disney World Resort from across the pond in the United Kingdom!  Plus, of course, I'm extra pleased to be able to share a little insight into how Guests can extend their grateful thanks to super helpful Cast Members who've gone above and beyond the usual levels of good service found at Walt Disney World Resort.

    Cast Members really are the pixie-dusted glue that holds all the magical moments together at Walt Disney World Resort.  Without Cast Members helping Guests like you and I to create unforgettable memories with our families, or simply to carry our luggage to our Resort rooms or guide us safely onto our favourite Attractions - Disney would be a very different experience indeed.

    The easiest and most direct way to send a thank you or Cast Compliment to a Cast Member is on social media.  I suggest connecting with @WaltDisneyWorld on Twitter and using the #CastCompliment hashtag, and be sure to include as much detail as possible such as the Cast Member's name, plus where and how they sprinkled pixie dust on your day!  

    Other great ways to communicate Cast Compliments are through this handy email form or by calling the freephone number for My Past Walt Disney World Visit contained within this useful Walt Disney World Resort Phone Directory.  

    And lastly, Sean when you Return to a World of Magic at Walt Disney World Resort you can always stop by any Guest Relations location where the Guest Experience Team will gladly assist in recording your Cast Compliment. 

    I also thought you may enjoy checking out this past Disney Parks Blog article ~ Celebrate National Compliment Day with #CastCompliment which includes a couple of heartwarming videos showcasing Cast Compliments from both Guests and Cast Members themselves.

    I hope you enjoy a great Disney day sending out lots of well deserved Cast Compliments!

    ~ Jane



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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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