Mom And Son Safari
  • On Nov 3, 2015
    Diana from East Sussex Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My question is regarding 'My Disney Experience' App. A family member cannot see my plans, only dining reservations. There is a green check against her name and she's tried un-installing and re- installing the app but It hasn't made any diff

    Hello Diana! Thanks so much for your question. I use My Disney Experience all the time at home to help plan my family vacations, and I also use it in the parks to check attraction wait times, and to plan FastPass+ selections on the go. I think it is one of the most helpful tools one can utilize while at Walt Disney World. 

    If you go to the 'My Profile' tab and then select 'Family and Friends', you should be able to click on your family member's profile. The green check mark simply means that you have clicked the box that says 'this person often travels with me'. That is a great start, but what you need to do is make sure that under the section titled 'Invite to Plan and Share' you click the selection that says 'View All My Activities'. This will allow your family member to view all of your plans and not just the dining reservations they are added to. Try and see if clicking that remedies the issue, and if it doesn't, I suggest calling (407) 939-4357.

    I hope this helps, and if you need anything else please don't hesitate to ask. Happy planning, and have a magical Walt Disney World vacation!
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Meet the Panelist: Sarah, Indiana

I am a recent graduate from Ball State University and mother to my 5-year-old son. We love all things Disney and when we aren’t watching Disney films or planning our next vacation, we love to go to touring Disney shows. I also love to cook, listen to music, read books, and paint. With my experience planning vacations and navigating the parks from a single parent’s perspective, I hope to be able to add a little “pixie dust” to your vacation! Learn More About Sarah

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