Disney Springs Bridge, lights; Crab House Boat
  • On Nov 17, 2023
    Michelle from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello i have a question Can i get a refund for my tickets? I have a family hospitality loan so I’m not going to be able to go to the parks

    Welcome to planDisney, Michelle. We answer all kinds of Disney vacation planning questions and I'm happy to answer yours today!

    Theme park tickets to the Walt Disney World Resort are nontransferable and nonrefundable. However, you can usually apply the amount you paid for your tickets to a new purchase of tickets in the future. Just note that if the new tickets are more expensive than the original tickets, you will be responsible for paying the difference. If they are less expensive, no refunds will be given for the difference. It's also important to know that if your tickets are part of a vacation package, which includes both theme park tickets and a Disney Resorts Collection Hotel reservation, the cancellation and refund policies are a bit different. With a vacation package, you are usually able to receive a full refund (minus any third-party fees) if you cancel your trip 30 or more days before your arrival date. If canceled between 2 and 30 days before your arrival date, you can usually get a refund minus your deposit. If it's canceled 1 day or less before your arrival, no refunds will be given. Please refer to the Terms & Conditions page of the website for more details.

    Michelle, if you end up canceling or postponing, I hope that you make your way back to the resort sometime in 2024. Not only will Tiana's Bayou Adventure likely be opening in Magic Kingdom Park later in the year, but there are a bunch of new and exciting updates coming to the resort in 2024 and beyond! And if you want a new restaurant to experience, there are two I'm most looking forward to and you may want to check out. The first is The Cake Bake Shop Restaurant by Gwendolyn Rogers on Disney's BoardWalk and the second is Summer House on the Lake in Disney Springs. As if I needed another reason to visit these two already wonderful locations!

    If you have any other questions, please feel free to reach out directly to me.

    Look up to the stars to guide you and throw caution to every warning sign,
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Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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