Avengers Campus featuring Captain America
  • On Apr 15, 2023
    Fernando from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I have a question we was there last night and we had to leave earlier today due to a family emergency what can I do with our tickets I can’t come back in 13 days unfortunately

    Hi Fernando! Thanks for dropping by planDisney.

    I'm so sorry your trip was interrupted and you weren't able to finish it out. Life does sometimes intervene, but I hope your emergency is resolved soon for the best. I know our trips have been interrupted by an illness more than once and it's always a challenging situation.

    As for the remaining day on your admission ticket, it sounds as though you're familiar with the Disneyland Resort policy that remaining tickets on a multi-day ticket must be used within 13 days of first use. While wholly unused tickets retain their value and can be applied to the purchase of a new ticket, there are no refunds for partially used tickets. Since you're not able to return within that 13-day window, that isn't the magical answer you're looking for, I'm sure.

    You can certainly call the Tickets phone line and explain your situation to a friendly Cast Member, who I'm sure would be happy to listen and offer whatever solution they have at their disposal. I always find them to be incredibly helpful.

    I hope you're able to visit again soon and under better circumstances!

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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