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  • On Apr 2, 2022
    Rachael from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a question about my Disney tickets, I was not able to go on my date due to last min emergency. I was planning to make a reservation for a later date, but my tickets no longer show up on my disney experience app?

    Welcome to planDisney Rachael!

    I am sorry you had to cancel your vacation, but that is great news you have new dates for your magical visit to Walt Disney World!

    Although your Theme Park Tickets are not showing in your My Disney Experience, you can still apply them to your upcoming trip. You will need to give a call to a friendly Cast Member at (407)934-7639. They will find your tickets and update your travel dates. Please know that the date change might result in a price difference. 

    Once your tickets are updated and set for your new travel dates, you will be able to make your Theme Park Reservations. Make sure each guest has a Theme Park Ticket linked to their name before making the reservations. 

    Dining Reservations can be made up to 60 days in advance. There are so many wonderful restaurants to choose from. Any unwanted dining reservations should be canceled to avoid a no-show fee.

    I hope this vacation is extra special for you and your travel pals!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
 Learn More About Cathy

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