• On Aug 22, 2018
    Melissa from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have a question about carry on luggage. I will arrive before 10 am and would like to leave my carry on (medical equip) at the desk of the resort. How safe is it and I have a fear of it being misplaced. is this possible?

    Hi Melissa,

    Welcome back to the Disney Parks Moms Panel! I love that you are beginning your trip with an early arrival!

    We have been completely happy with Bell Services at our Walt Disney World Resort Hotels. Not only have we left luggage there until our room was ready, we have also used their luggage transfer service to move our luggage from one resort hotel to another. They will count the number of luggage pieces you have and give you a tag to use upon retrieval. Although our bags have always been well cared for, I cannot completely ignore the possibility that something may happen.

    Having said that, we have also used Disney's Luggage Delivery service from and to the Orlando International Airport. Our luggage has always arrived with everything intact. At times, I have even used the luggage delivery service without having a Disney luggage tag - if the tags never arrived, I would just head down to the Disney Magical Express desk at the airport and give them my room reservation number as well as the airline's bag claim number for my checked bag. I hopped on Disney's Magical Express while cast members found my bag and delivered it to my resort hotel. With all of these luggage experiences, I have a lot of faith in the system!

    Melissa, if you are still afraid that something might happen, just keep the bag with you. I put our medications in a backpack so if we had to take it to a park, we could. We have also occasionally used Locker Rentals at the theme parks. Our items have been secure every time we returned to retrieve them from the locker. Finally, on our last visit, our room was ready for check-in by 8:30 a.m., so there is also the chance that you could check-in when you arrive and leave the bag(s) in your room!

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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