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  • On Jun 28, 2024
    Mari from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I put my upcoming Disneyland reservation on the Disney Ap on my phone. It says that I need to take a pic of qr code but there isn't one on my Disney account. Just confirmation code and when I type that it in doesn't work

    Hiya Mari!

    I'm sorry you're having a hard time navigating the app and linking your tickets. I'll be happy to point you in the right direction! 

    It sounds like you've already purchased tickets and made your theme park reservation. Woohoo! The confirmation code you mentioned means that your tickets and reservations are already linked to the account you used to purchase your tickets. If you did that on your own account then you can view your upcoming plans either on the Disneyland website or on the Disneyland Mobile App.

    To view your plans on the Disneyland website just navigate to "Theme Park Reservations" under the "My Disneyland" tab. If you'd like to see your plans on the Disneyland Mobile App you can find them by tapping the "☰" at the bottom right corner to open the menu and scrolling down to tap "Future Plans" in the list of options. The next screen should show your theme park reservations!

    You can see your tickets in the app by tapping the "☰" button and choosing "My Tickets and Passes" right at the top. If you'd like to add another ticket to your app from there you can tap the "+" in the top right and then tap "Link Tickets & Passes" to either scan a ticket barcode, tap a MagicBand+, or type in the Ticket ID.

    If you're still having a hard time linking your tickets and viewing your reservation you can chat with a Cast Member through the app, too. Head back to the main menu and scroll down to find "Chat with Us" in the help section to get started. 

    The app is also a great way to order a quick snack when you're in the parks! I love using the app to explore menus and place orders for some of my favorite snacks, meals, and treats. There's no faster way to get a DOLE Whip! Consider taking an extra battery for your phone, though. All that pixie dust can use a lot of battery! 

    Hopefully these tips help you find all the information you need, Mari! Enjoy your time in the parks!

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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