Family at Polynesian Villas and Bungalows
  • On Oct 11, 2022
    Barbara from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put my membership card on my wallet but now it is asking for a passcode. What is this passcode

    Hey there, hi there, Barbara! Welcome to planDisney and Welcome Home! I'm so glad that you've stopped by with your question. I love chatting with a fellow Disney Vacation Club Member!

    Well, it sounds like you're off to a great start, Barbara! I'm so happy to hear that you have downloaded your new digital DVC Membership Card into your mobile device's digital wallet. That Card is your key to the Member-exclusive lounges, perks and discounts, so let's make sure you can open it to unlock your Membership magic!

    It sounds as if you have already successfully downloaded your Disney MagicMobile Pass, which is your new DVC Membership Card, from the My Disney Experience app into your digital wallet. There is no passcode required to download your Card, so if you are trying to access your Card and being prompted to enter a passcode, this is likely a personal passcode on your mobile device. I would try entering your mobile device's passcode to see if that works. If not, I suggest going to "Settings" on your mobile device and tapping either "Wallet" or "Passcode" to see if your passcode for your digital wallet can be sent to you, changed or disabled.

    If you still can't find a way to get into your digital wallet or open your Disney MagicMobile Pass, I suggest contacting a helpful Cast Member with My Disney Experience and MagicBands at
    (407) 939-4357. They will also be more than happy to help.

    I hope this helps, Barbara! Please stop by any time with any planning or DVC questions you may have. You've got a friend in me!

    Adventure is out there!


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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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