Mickey and Minnie Mouse with The Wish
  • On May 18, 2024
    Dale from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put down a placeholder on a cruise 2 years ago. I am not going to be able to use it. How do I get that money back?

    Ahoy there, Dale, and welcome to planDisney!  I'm glad that you sailed by with your question. 

    I hate that you need to cancel your Onboard Booking Offer. You can call Disney Cruise Line directly to do this, and your refund will be returned to the original form of payment. 

    I hope you return to Disney Cruise Line in the future. The Disney Treasure will be setting sail in December 2024, giving you another great ship to sail on. Disney Lookout Cay at Lighthouse Point will be open to Guests very soon, providing an additional Port of Call during select sailings from Florida.

    If you have any other questions, Dale, planDisney is here to answer them. 

    SEA you real soon,
thumbnail image for JoVonn

Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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