Mom; daughter; girl wearing large yellow floppy hat; at pool; waterslide
  • On Dec 9, 2023
    Kellie from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put my disneyland passes on hold but there are hopper passes still in my reservations. I tried to link them to the original tickets but it says I don't have the numbers correct. What now?

    Hi Kellie! Thanks for visiting planDisney.

    I'm sorry you're running into some difficulty with your Disneyland admission tickets and theme park reservations. That can be frustrating. Sometimes Stitch gets into the technology side of things and makes a mess.

    My best suggestion would be to speak to a friendly Cast Member on the dedicated Tickets phone line. Have your original transaction e-mail handy if you have it, which hopefully will help them straighten out the issue you're experiencing. They're usually able to dig and find the solution in pretty quick order. I know they've assisted me in the past with ticketing issues, so I hope they can get you the help you need too.

    I hope you're able to use your Park Hopper tickets soon! My family loves the flexibility of the Park Hopper option. We like to hop after lunch and then hop back in the evening. You can do that! During popular times of the year, having the ability to check wait times in a park on the Disneyland mobile app and hop on over if they seem shorter is especially nice.

    I hope this helps!

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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