AA; Mom planning on computer
  • On Jun 28, 2024
    Kassie from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put my disney tickets on my mom's account but now that the vacation is coming up I wanted to put them on the right people's account but I can't cause they are on my mom's. ID there a way to switch them to another account

    Hi Kassie,

    Welcome back to planDisney!

    I feel compelled to start with YAY!!! You are planning a trip to the Walt Disney World® Resort! It sounds like you may need to simply reassign the tickets. First, make sure that you are connected in your Mom's Family & Friends List in My Disney Experience. If you are connected, your mom should be able to log into her MyDisney account and reassign those tickets.

    To reassign from the website, log into your MyDisney account, go to My Disney Experience and click on My Plans. Scroll down to My Plans, Reservations, and Tickets. Click on the tab for Tickets, Passes, and Memory Maker. From there, your mom should see those tickets. If the tickets have not been used, she should see an option to Reassign Ticket. If using the My Disney Experience Mobile App, log into the mobile app, click on My Tickets & Passes. From there, you should be able to scroll through the tickets. Look for the Reassign Ticket option underneath the ticket.

    If you are unable to reassign those tickets, I suggest that you call to speak to a cast member in Website Support. They may be able to help. 

    Kassie, I am sending a little extra pixie dust trusting that you will get those tickets reassigned! In the meantime, your countdown to the magic is short. Double-check any advanced dining reservations you may have. If you have not yet made one at Topolino's Terrace - Flavors of the Riviera or Space 220 Lounge, I suggest that you do. My family adores the character experience at Topolino's Terrace and I personally love the serenity of Space 220 Lounge. I also suggest that you consider Memory Maker if you have not already. Now that my girls are teenagers, I am so glad we have always used Memory Maker on our visits. Those photos are absolutely priceless now!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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