Pluto and young boy on Alaskan cruise
  • On Feb 2, 2026
    Philip from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put a deposit down for my next cruise when I was on a cruise last week. I can’t find a confirmation number now that the cruise app isn’t on the ships WiFi? Where do I get the information to choose my next cruise?

    Hi there, Philip!

    Thank you so much for sending your question to planDisney! I'm thrilled to hear you grabbed a Placeholder Reservation during your sailing last week. It is the perfect incentive to begin planning your next Disney Cruise adventure!

    To find your Placeholder, log in to your account on the Disney Cruise Line website and head to the "Already Booked" section at the top of the page. Scroll down to "My Reservations," and you should see your Placeholder Reservation listed there, along with its expiration date. If you have multiple reservations, just use the drop-down menu to pick the right one.

    Once you open your Placeholder, select "Search all Cruises." From there, the booking process works just like any other cruise search. You just need to confirm who is sailing with you, and then start exploring itineraries. To make sure the offer is applying correctly, look for the "Special Rates for Placeholder" heading at the top of the page. Eligible sailings should also display a “Placeholder Offer” icon, which is your sign that the discount is valid for that itinerary. 

    If you run into any issues, feel free to call Disney Cruise Line to speak with a friendly Cast Member. They can answer any questions about your specific reservation. 

    Philip, I hope you had a wonderful sailing and that your next one is just as magical! Do not hesitate to reach out to planDisney again if you have additional questions!

    Happy sailing!
    Jen
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Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

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