• On Mar 9, 2022
    Alexander from Cambridgeshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I put the date of birth the wrong way around (day and month), when I go to profile I can change other things but not my date of birth, please help.

    Hey there, hi there, ho there Alexander!

    Thank you so much for sending this question our way, and welcome to planDisney! Oh my goodness, Alexander, can you believe that in less than a month, you will be soaking in all the magic at the Walt Disney World Resort? You must be so excited! As a fellow international Guest, I am thrilled that you will be experiencing the magic of the 50th-anniversary celebrations, and I am honoured to be a part of your planning process.

    Now, let's talk about your My Disney Experience profile and how you can correct your personal information! Unfortunately, you are correct that you cannot change your date of birth in your account settings. However, this does not mean that your information cannot be corrected! In this case, I would recommend contacting a Cast Member via email or phone at 0800 16 90 749 (UK). Cast members truly are real-life fairy godparents, and I always turn to them whenever I have questions or need assistance. 

    After correcting your information, you will be all set to start planning the little things that will truly make your visit magical. For instance, the 50th anniversary brings many unique offerings that you must include in your itinerary. At Magic Kingdom Park, I would highly recommend stopping by Cinderella Castle and watching the brand new "Mickey's Magical Friendship Faire" show starring Mickey and all of his friends. Also, be sure to find a spot on Main Street U.S.A. to welcome the wondrous and wonderful Disney Festival of Fantasy Parade back to the Magic Kingdom Park after being paused for the past two years! Finally, end your day with the new fireworks show "Disney Enchantment," which illuminates Cinderella Castle and Main Street U.S.A. with breathtaking projections. With all of these unique offerings, I am sure your upcoming visit is one you will never forget!

    I hope this was helpful, Alexander, and that you and your family have the best day ever on your upcoming Disney vacation. If you have any other questions in the time leading up to your upcoming visit, please don't hesitate to reach out. You're as welcome as can be!

    Have a magical day, 

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.