Hiya Barb!
Thank you so much for sending us your question and welcome to planDisney. I see that your trip is coming soon, you must be so excited! I know I would be, especially since you'll be there just in time for the
EPCOT International Flower and Garden Festival and during
The World's Most Magical Celebration.
Visiting the theme parks with your family is especially magical, but it can also be a bit confusing. Since
children under 13 cannot manage their own profiles, they will most probably be managed by their parents' accounts. In this case, once you link with the adults in your
Family & Friends List, you should also be able to see their children's profiles. If you can see them, you should then be able to make plans for your entire party such as theme park reservations, dining reservations and even Disney Genie+ selections. You would simply select their names when making reservations and they will then be able to see these plans in their My Disney Experience accounts! Just make sure that their
theme park admission is linked to their profiles and that they have all purchased
Disney Genie+ if you intend on making Lightning Lane selections while in the parks.
However, if you cannot see their profiles, there are a few things I would recommend doing. First, try to reload your page or mobile app depending on which device you are using. I have noticed that sometimes when I connect with new people on My Disney Experience, I need to refresh my mobile app or window to be able to see them. Second,
call a Cast Member so that they can help you get their profiles set up. If this is not an option for you, you can still make plans with the rest of the family, but some of them might have to be made by the adults. For example, you can still
make dining reservations for the whole family without linking them to everyone's My Disney Experience profiles. However, having a Cast Member help you and set up everyone in your Family & Friends List will allow you to make plans for everybody in your party. Once you are all set up, you will be able to include everyone in your plans!
I hope this was helpful, Barb, and that you can get back to planning your magical vacation real soon! If you have any questions in the time leading up to your visit, don't hesitate to reach out. You and me, we're in a club now and you're as welcome as can be.
Have a magical day,
Ariane