• On Sep 1, 2021
    Bianca from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When purchasing our tickets the wrong park was chosen, is it possible to which to the correct?

    Hello, Bianca! Thanks for stopping by to see us here at planDisney! Your Walt Disney World Resort vacation is coming up very soon, so let's make sure you've got all of your plans in place for your great big beautiful tomorrow! 

    When you buy your theme park tickets, you don't need to choose the park you plan to visit at the time of purchase. Tickets are valid for admission to any of the four theme parks at the Walt Disney World Resort. However, all Guests do need to make a Disney Park Pass reservation for a specific park in advance of their visit. If you've made a reservation that you'd now like to change, I'll walk you through that right here.

    Disney doesn't have a way to modify an existing Disney Park Pass reservation right now, so to make that change, we'll need to cancel your original reservation and make a new one. You can do that by hopping into the My Disney Experience app on your phone and clicking on the three horizontal lines in the bottom right corner of your screen, then clicking on "My Plans." You'll see a list there of all of your plans, from Disney Resorts Collection hotel reservations to dining reservations to your Disney Park Passes. Find the theme park reservation you'd like to change and click on it, then click on the "x" to cancel, and confirm. Now, you can go back to the home screen (click the little house), and click on "Book Now" under "Make Theme Park Reservations." That will take you to the Walt Disney World website, where you'll need to log in, then follow the prompts to make a new Disney Park Pass reservation. And that should do it! Your plans will be updated!

    Bianca, I hope this answered your question. If you still need assistance, you can feel free to drop us another question or call Guest Relations at the number listed under "Existing Tickets" and a friendly Cast Member will be happy to help you. 

    Have a magical vacation, and please come see us again real soon!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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