Special Needs Family with Mirabel; girl in costume; Encanto
  • On Feb 27, 2024
    Susan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am purchasing tickets for a class of 15 students with disabilities, and 15 staff to assist them. They range in age from 14-45 years. So they do not fit in your educational program. Some of them may qualify for DAS. What. Is the best way to do this?

    Hello, Susan! 

    Welcome to planDisney, and thanks so much for stopping by to ask your question. I’m thrilled to hear you’ll be bringing a group of students to the Disneyland Resort soon. What a wonderful place to spend the day learning, exploring, and having fun!

    It sounds like you’ve already heard about the Disneyland Resort’s Disability Access Service (DAS) program. DAS is designed for Guests who aren’t able to wait for attractions in a traditional standby queue due to a disability or medical condition. It allows them and their party (up to 6 people total, including the person needing DAS) to receive a return time for attractions based on the current wait time. 

    Guests may inquire about registering for DAS in one of two ways. The first option is to participate in a pre-arrival virtual meeting via a live video call. A parent or guardian needs to register on behalf of a minor under the age of 18, and the person who will use DAS must be present during the video call. Because of these required logistics, it might be easier for your group to instead stop by in person at City Hall in Disneyland Park, the Chamber of Commerce in Disney California Adventure Park, or a Guest Information location once you arrive at the resort to register for DAS as appropriate for the students who may qualify. Either way, please be prepared to speak with a Guest Relations Cast Member in detail about each individual’s specific needs and necessary accommodations. 

    I hope this information helps, Susan, and that you all have a magical experience at the Happiest Place on Earth! Please send us any other planning questions you have as you prepare for your day in the theme parks.

    Wishing you magic,

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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