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  • On Jul 30, 2019
    Jordan from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We purchases tickets through a travel agent. We received a voucher which says it is to be exchanged at the ticket booth, however we'd like to know if prior to this we can use the Disney app to reserve dining, add on max pass etc? If so, how?

    Hi Jordan!

    Thank you for bringing your question to the Disney Parks Moms Panel. I love getting ready for a visit to The Happiest Place on Earth and the planning that goes into finding out exactly what is practically perfect for you to do during your trip!

    I'm happy to let you know that booking dining reservations and purchasing MaxPass will not be affected by picking up tickets from Will Call. To book dining reservations, you'll want to log in to your Disney account and simply search and select your reservation time, this can be done 60 days prior. To book a dining reservation, you do not need a ticket linked in the system, even for dining locations inside of Disneyland Park or Disney California Adventure Park. When you arrive you'll need a ticket to physically get to the location, but for reservations it's not an issue!

    For Disney MaxPass, you'll purchase this on the Disneyland Mobile App after linking your tickets. When you pick up your tickets, you'll want to scan them in and enter them into your Disney account on the mobile app. You can scan your entire parties into one account to purchase MaxPass as a group if you'd like. After you scan and enter one of the parks for the day, you should receive a pop up to add Disney MaxPass onto your ticket. This will need to be done each day after you enter. I'd recommending loading a credit card in to your account in advance to expedite the process so you'll be good to go! 

    I hope this helps to address your concerns. Please come back if we can help in any other way!

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Meet the Panelist: Lindsey, Illinois

My name is Lindsey and I'm a wife, mommy, engineer and self-proclaimed "Disnerd!" I've always loved Disney and the joy it brings to so many people. I've been to Disney more times than I can count, but I found an even greater passion for all things Disney after discovering runDisney events. There is no better motivation to train for a race than a trip to the most magical place on earth! Learn More About Lindsey

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