Hi Francine!
Welcome to planDisney! Thank you so much for reaching out to us hEAR!
Oh dear, I'm so sorry that your Disneyland dreams were dashed in 2019. Pair that with the whole historic closure and you for sure need a few magical days at The Happiest Place on Earth! I'm so sorry to say that I don't have the proper magic mirror to see your current
theme park admission tickets, Francine. But the good news is that while these tickets have expired, the value that you paid for them has not gone anywhere.
I'm going to have you reach out to my
Theme Park Ticket Helpline Cast Member friends. They'll guide you through your next steps of converting the passes you have now to either
currently available tickets of or around the same value or explain your options if you'd like to upgrade. Say the passes that you have now are for 1-park-per day, you can absolutely apply their value to the upgraded Park Hopper passes and pay the difference. Same if you'd like to add more park days than what your original tickets held, or if you want to add on the
brand new Disney Genie+ add-on product, etc. You could even use the value of your original tickets towards the purchase of any
special offer tickets that are available to you!
Their phone number is (714) 781-4636.
One thing to note that has changed since your last visit is that Guests now need to make
Park Pass Reservations in addition to purchasing
theme park admission tickets.
Park Pass Reservations kind of tell Mickey which parks you plan on playing in on which days of your visit.
Park Pass Reservations can be made up to 120 days in advance of your visit and do tend to book up completely the in the few weeks before your Disney days, so be sure to call to convert your tickets and make your park reservations soon!
I hope that this helped to clEAR up your question, Francine! Be sure to follow the
official planDisney Instagram account for even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!
~Kristen