Minnie and Mickey Celebrate Disney 100; Epcot
  • On Sep 15, 2023
    Haley from 9 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased the wrong tickets. Is there a way I can cancel those tickets so I can purchase the correct tickets? I bought the 4 day magic tickets and we will not be there till Oct 15-21.

    Hiya Haley - welcome to planDisney!

    Thanks for stopping by with your question for our team of panelists. We love to help Guests just like you plan your very own, very magical, Walt Disney World Resort vacations!

    I'm sorry to hear about your Theme Park Ticket snafu - let's try and get you back on the right track to having a magical vacation next month! Haley, the 4-Park Magic Ticket is a fantastic value, but as you've now seen, it has to be used by a certain date and that falls before you're planning to visit. Every ticket is subject to its own unique Terms & Conditions, and since this particular ticket is a Special Offer, that might pose some challenges.

    I recommend first checking to see if there is an option to change your ticket(s) in your My Disney Experience Account. In the app, tap the lower right menu icon (≡), then tap Tickets & Passes. Scroll right to the ticket you'd like to change and see if there is a button to do so. If there isn't, you'll want to call and speak to a Cast Member from the Existing Tickets line as soon as possible. That's because you might not have any options once the ticket expires, and that's quite soon!

    I hope this information is helpful as you continue your planning journey. You can stop by any time with additional questions! Also, as you make your magical plans, be sure to include the newest thrill at Magic Kingdom Park – TRON Lightcycle / Run presented by Enterprise!

    See ya real soon!
    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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