• On Sep 5, 2021
    Jill from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a vacation plan with a hotel and 6-day tickets. When I tried to make park reservations, there were no tickets listed in my "plan." How long does it take for the tickets to show up online? Or will they be physically mailed to me?

    Hi Jill,

    Thank you for stopping by planDisney with a great question!

    I am so happy to see that you are planning a visit to the Walt Disney World Resort! I trust that you have linked that vacation package in your My Disney Experience account. To link it, you need to log into My Disney Experience, click on My Plans and then click on Add More Plans and Link Reservations and Purchases. Use the confirmation number that should have been emailed to you to link your reservation.

    If you are still unable to link that reservation, I recommend that you contact a Cast Member in Website Support by phone. They have been able to help me resolve issues with My Disney Experience in the past. When I have booked a vacation package, I have been able to link a resort hotel and theme park tickets in My Disney Experience account. As soon as I linked it, I was able to make theme park pass reservations.

    I do hope that you get your vacation package booked and can make Disney Park Pass system reservations. Review the operational updates prior to your arrival. They will give you a sense of what dining locations and attractions are open. My girls and I had a fabulous time. We did not get to every park but we spent good time together and made memories that will last a lifetime!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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