Hi Jill,
Thank you for stopping by planDisney with a great question!
I am so happy to see that you are planning a visit to the Walt Disney World Resort! I trust that you have linked that vacation package in your My Disney Experience account. To link it, you need to log into
My Disney Experience, click on My Plans and then click on Add More Plans and
Link Reservations and Purchases. Use the confirmation number that should have been emailed to you to link your reservation.
If you are still unable to link that reservation, I recommend that you
contact a Cast Member in Website Support by phone. They have been able to help me resolve issues with My Disney Experience in the past. When I have booked a vacation package, I have been able to link a resort hotel and theme park tickets in My Disney Experience account. As soon as I linked it, I was able to make theme park pass reservations.
I do hope that you get your vacation package booked and can make
Disney Park Pass system reservations. Review the
operational updates prior to your arrival. They will give you a sense of what dining locations and attractions are open. My girls and I had a fabulous time. We did not get to every park but we spent good time together and made memories that will last a lifetime!
Magic and memories,
Donyell