• On Apr 15, 2021
    Jeri from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a vacation package today (4/15/2021) with 2-day park hopper passes, but I have been in queue for almost 8 hours trying to make a park reservation for the days of my hotel stay. What happens if I don't get in the park those days?

    Hi there, Jeri!

    Welcome to planDisney, and thanks for bringing us this question. I’m happy to hear you’re making plans to visit the Disneyland Resort!

    It sounds like you’re in an online queue waiting to enter the theme park reservation system. It was quite busy on the first couple days theme park ticket sales resumed with so many Guests planning vacations at the same time-- myself included! I’m sorry you experienced a long wait time and I’m confident you were able to secure your desired reservations, as there was still plenty of availability even a few days after ticket sales resumed. 

    However, if you do still need to make theme park reservations, it can be done really easily with the Disneyland mobile app. On the home screen of the app is a section labeled “Park Reservations.” Tap “Manage or Make Reservations” to reach the theme park reservations page (the same page you’ll if you access the system through Disneyland.com). Tap “Book Theme Park Reservation'' to create your party. On the next screen, you can select which tickets you want to use to create the reservation. After a couple more clicks, your reservation date will be confirmed and you’ll be well on your way to enjoying a practically perfect day at the Happiest Place on Earth! 

    If you have more questions about the details of your vacation package, please call (714) 520-5060 and have your confirmation number handy. I hope this information helps, Jeri. Please send us more questions as your pixie-dusted vacation approaches!

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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