• On Jul 18, 2016
    Vera from Germany Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Moms! We purchased a vacation package that includes Memory Maker. Our reservation for the resort and our tickets all show up in MyDisneyExperience. The Memory Maker however is missing. Our trip is in May. Is it going to show up eventually?

    Hello, Vera, welcome back to the Disney Parks Moms Panel, we thank you for purchasing and inquiring about Disney's Memory Maker Photo Downloads!

    Disney PhotoPass Photographers will capture all your Unforgettable Happens Here memories that will include everyone in your travel party, isn't that wonderful?

    I'm thrilled to hear you're utilizing My Disney Experience online to manage your vacation and in order to include and use Disney's Memory Maker you're going to need to claim it on your Disney account. Follow the online prompts to link it and then Disney's Memory Maker will be associated with your account. Be sure to have your purchase confirmation number on hand during your linking process. If you need further assistance please contact (407) 939-5277 to speak with a helpful Cast Member.

    Vera, did you know that you can create the most ultimate trip by combining your Walt Disney World Resort visit with a sailing through Disney Cruise Line with their Land and Sea Vacation Packages? Why not maximize your Disney Parks visit to the fullest. Best of all, Disney helps with all travel logistics from your Disney land stay right to the port where you'll meet the ship. Most Disney Cruise Line Guests have the opportunity to sail to Disney Castaway Cay an exclusive island filled with fun activities and an inclusive beach buffet! You can build a package that fits your travel needs and budget.

    Wishing you a most magical Disney vacation Vera, please feel free to stop by with any other vacation planning questions!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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