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  • On Oct 13, 2022
    Kristin from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a vacation package which included Genie+ in Feb 2022 for travel dates later this month. When we arrive, will Genie+ automatically show in the My Disney Experience app each day? I don’t want to pay for a service again that I previously paid for.

    Greetings, and welcome to planDisney, Kristin!

    Can you believe that your vacation to Walt Disney World Resort is just around the corner? You’ll be in time to enjoy Walt Disney World Resort’s Autumn Festivities and The World's Most Magical Celebration, the 50th Anniversary, how exciting!

    Earlier, this year when Guests could purchase the Disney Genie+ service as a theme park ticket add-on option with Walt Disney World Resort vacation packages, planning took on a new dimension. Kristin, you should be able to see all your plans and purchases when you sign into your Disney account. Look for the My Disney Experience planning tab and select My Plans – Dining, Resort Hotel and Tickets from the dropdown menu. Once you arrive on your My Disney Experience - Welcome Kristin page, please scroll down until you see the title, Kristin’s Plans and Tickets. Scroll down to My Plans, Reservations and Tickets where you will be presented with your Daily Itinerary by default, and a second tab for Tickets and Memory Maker, please select this tab. You should be able to see the theme park tickets for all Guests on your vacation package reservation and all ticket information for any purchased options, such as the Disney Genie+ service and/or the Park Hopper Option for example. If you do not see the Disney Genie+ service listed with each theme park ticket, you will need to contact the Walt Disney World Resort – Help Center for support.

    Kristin, look through this comprehensive Disney Genie+ service link for great tips and videos on how to access the service from your My Disney Experience App during your visit. One thing I like to do is pre-select my favorite attractions, experiences and dining through the Disney Genie which will then offer a suggested itinerary of approximate wait times at both the standby and Lightning Lane entrances to help streamline my day.

    Now would be a good time to update your profile to ensure your Disney affiliations are noted in your Disney account, especially with the new interactive smart television sets at many Disney Resorts Collection Hotels – watching Disney+ after an exciting day at the theme parks is a great way to relax and unwind in your Guest Room.

    Don’t forget those last-minute Disney Dining Reservations and your Disney Park Pass – Theme Park Reservations for each day of valid theme park admission.

    I believe you're all set! It was my pleasure assisting you today, Kristin. I hope you find this information helpful and I wish you a magical vacation at Walt Disney World Resort!

    Best Disney Wishes!
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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