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  • On Jan 18, 2022
    Madaline from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a vacation package December 5th and have not yet received the Travel documents that were to be shipped to me. How long does it usually take for them to arrive? My trip is 1 month away.

    Greetings, Madaline!

    Thank you so much for bringing your question to planDisney. Hip, Hip Hooray! I am so excited that your trip is a month away! You will be strolling down Main Street U.S.A. before you know it. 

    As you finalize all the last-minute details, making sure that you have all the necessary travel documents is an important item to check off your travel to-do list. Madaline, most Walt Disney World travel details will be emailed to you. Once you booked your trip, you should have received a confirmation email with information about your tickets, Walt Disney World Resort Collection hotel, and information about any additional options you may have added such as travel protection. You can use the confirmation number in this email to link all of your travel plans to My Disney Experience. If you have not already created a My Disney Experience account, I highly recommend doing so. This will give you easy and convenient access to all of your Disney travel plans in one place. You can also download the My Disney Experience Mobile app before you arrive. This will keep your itinerary with you on the go. And you will be able to use all of the great app features like Mobile Food and Beverage Ordering and Disney Genie. 

    Previously, Guests also received luggage tags and their Magical Extras card in the mail. These items will now be available for you at the front desk when you check into your Disney Resort hotel. Be sure to stop by and pick them up. The Magical Extras card offers some great discounts and unique experience vouchers like miniature golf tickets and admission to ESPN Wide World of Sports Complex. 

    If there are additional travel documents that are expected, or you have not received an email confirmation with your upcoming trip, I recommend speaking to a Cast Member with Disney Resort Hotel Reservations about your upcoming stay. They will be able to give you any further information you may need about your trip to The Most Magical Place on Earth. 

    I hope that your upcoming adventure is magical and memorable, Madaline. 
    See ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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