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  • On Mar 12, 2022
    Melissa from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I purchased a vacation package through Costco. I am unable to load my ticket information onto My Disney Experience App to make park reservations. How am I able to make park reservations ahead of my trip?

    Hello, hello there, Melissa! I am so happy to see you here at planDisney. Welcome home, and thank you so much for bringing us your question!

    Oh no! I know what it feels like to have trouble linking my Theme Park tickets to my Disney account, so I understand your frustration. But do not fret! There are a couple of things you could try.

    First, I would advise you to switch over to your desktop computer or laptop and head on to the Walt Disney World Resort website. Once here, hover over the My Disney Experience tab and click on My Plans. You should now see a webpage with five circles, so go ahead and hover over Park Tickets and click on Link Tickets. Now, you will need to input your tickets' Will Call Confirmation Numbers or Ticket IDs, follow the steps, and you're done! The reason why I had you hop over to the website is that you aren't able to link Will Call Numbers through the My Disney Experience mobile app at this point.

    Now that you've linked your tickets, it's time for you to make your Theme Park Reservations. In order to do this, head back to the Walt Disney World Resort website homepage, hover over the Parks & Tickets tab, and click on Theme Park Reservations. Now, scroll down just a bit and click on Theme Park Tickets. After you've done this, you'll need to create your vacation party, select a date and a park, and confirm your selection. Keep in mind that you will need to repeat this process for every Theme Park Reservation that you intend to make!

    Melissa, please don't hesitate to come back and ask us any other questions you might have. We are always available and happy to help!

    Ta-ta for now,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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