Disneyland Park Halloween Mickey and Minnie
  • On Oct 19, 2021
    Dianna from CA Asked

    I purchased two tickets and made my reservation for next week. We are unable to keep this date and would like a refund. What is the process?

    Hi there, Dianna. Welcome to planDisney!

    Thanks for taking the time to visit us with your question. I’m sorry to hear you're needing to cancel your upcoming trip to the Happiest Place on Earth. Although you'll be canceling next week's theme park reservations, your tickets remain valid until their expiration date. Theme park tickets are non-refundable; however, please rest assured that you can reschedule your visit for a later date.

    When you’re ready to re-book, you can conveniently do so on your Disneyland mobile app or on Disneyland.com by logging into your Disney account. Be sure to check out the Theme Park Reservation Availability calendar when making your new reservation. Once completed, you’ll then receive a confirmation email with a new QR code. 

    I hope this information is helpful for you. Please don’t hesitate to visit us again on planDisney. We’re all EARS!

    See ya real soon,
    Kiki
     
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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