Sleeping Beauty Castle
  • On Jan 5, 2022
    James from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchased two tickets for $149, but had to cancel our visit. Made new reservation for a day where the tickets are $119. How do I get a refund for the price difference? Thanks!

    Hi James! Welcome to planDisney! I'm so excited to see you were able to reschedule your trip to the Happiest Place on Earth. Better yet, you'll be on your way in just a few weeks! 

    With the Disneyland Resort's tiered pricing, ticket prices do fluctuate depending on the day and season. The good news is that with a wave of your magic wand, you have the flexibility to change your dates when life throws you a pumpkin! The tickets are non-refundable under the e-ticket terms and conditions, however, and no price adjustments can be made if you change your ticket to a day in a lower tier. 

    I know this is probably not the news you were hoping for, but let's see if we can't sprinkle some pixie dust on your upcoming trip! Are you celebrating something special? Be sure to pick up a complimentary celebration button from most retail locations or City Hall, just to the left once you pass under the Disneyland Railroad at Disneyland Park. You can be celebrating a birthday, a first visit, a new job - ANYTHING goes! Spend the day with Cast Members sending you well wishes, and you never know what kind of magic might find its way to you!

    How about having the Genie help plan your perfect Disney Day AND give you live suggestions as you move through the parks? Your wish is his command! The new Disney Genie Service is a complimentary service within the Disneyland Mobile App that will be your guide before and during your park day. Spend a little time ahead of arriving at the parks to tell the Genie some of your favorite things to do, places to eat and some must-do attractions, then let him get to work! On the day of your arrival, simply navigate to "My Day" within the app to see his recommendations and discover a "whole new world" of planning a day at the parks!

    For me, there is nothing more magical than ending a park day with the triumphant swirl of classic Disney tunes and lights sparkling throughout the park as only Disney can do. Imagine Mickey as your DJ and projections lighting up Main Street, U.S.A. all the way to Sleeping Beauty Castle. Well, you are in luck! Be sure to catch Mickey's Mix Magic for the perfect way to close out your fun-filled day! 

    James, I hope you can feel the magic that awaits you and found this helpful in your planning. If you have any other questions, please come find us again here at planDisney!

    Keep wishing on those stars,
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Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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