Chewbaca
  • On Apr 16, 2021
    Leticia from CA Asked

    I purchased two park hopper ticketa. When buying I put my sisters name on one of the tickets. But when purchased they both ended up having my name. Is that going to be problem for entry?

    Hello Leticia. Welcome to planDisney!

    Welcome to planDisney. I’m so glad to hear you were able to get tickets and park reservations, and that you’ll be visiting the Disneyland Resort theme parks really soon! After an extended closure, I’m guessing you’re ready to return to a land of Magic

    Stitch was probably wreaking havoc when you were trying to complete your purchase. Leticia, you probably know by now, during the initial phased reopening of Disneyland Park and Disney California Adventure Park, only California residents will be allowed to visit the theme parks based on state guidelines. Cast Members at the entrance may require Guests to present valid identification to show proof of California residency. Therefore, it will be really important that the name on your ticket matches the name on your identification card. I suggest that you contact Disneyland Resort Technical Support at (714) 520-6222 or Disneyland Ticket Services at (714) 781-4636. A friendly Cast Member will be able to help you with change the name to your sister’s. There may be a bit of a wait time before connecting to a Cast Member, but your patience is greatly appreciated. Cast Members are working diligently to ensure you and all Guests have the best experience. While this may be a slight hassle, it would be a real bummer if you encounter delays or worse, potentially get turned away at the gates on the day of your visit. 

    Please don’t hesitate to write us again if you have further questions, Leticia. We’re all EARS!

    See ya real soon,
    Kiki
     
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.