Family Walking by Castle
  • On Mar 26, 2021
    Tara from CA Asked

    I purchased 18 two day tickets for my family as Christmas presents and then covid hit. Will I be able to use these tickets? If not will I be reimbursed for them?

    Welcome to planDisney, Tara. Thanks for taking the time to stop by with your question for us.

    I’m sorry to hear you and your family were unable to enjoy your Christmas present for a trip to “The Happiest Place on Earth” due to the pandemic. Please rest assured that your generous gifts to your family will not go to waste!

    Tara, I suggest you check your ticket's current expiration date. Based on the latest Disneyland Resort Operations update, wholly unused multi-day tickets will have expiration date extended to either December 16, 2021 or January 12, 2023. Again, Tara, the extended expiration date will depend on when your current ticket’s expiration date is so please be sure to check. 

    Once Disneyland Resort announces how Guests can make park reservations prior to entry, you will be able to use your previously purchased tickets for your upcoming trip. I speculate this process will be similar to Disney Park Pass reservation system that has been in used at Walt Disney World Resort in Florida since last summer. Be sure to stay tuned to Disney Parks Blog and Disneyland.com for the latest park news.

    If you have additional questions regarding your current tickets, please call (714) 781-4636 and a friendly Cast Member will gladly assist you. Please feel free to visit us on planDisney again if you have further questions.

    Have a magical day, 
    Kiki
     
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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