I purchased 6 two day park hoppers with Genie+. 1 of my guests may not be able to come. What do I do with his ticket? Is it refundable or exchangeable or if not how long is it good for?

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Answer 1

Hey Stephen and welcome to planDisney!

It's no fun when someone has to back out of a Walt Disney World Resort vacation. The official policy is that tickets are nonrefundable and nontransferable but not to worry! There's still a way to maximize your pixie dust and your coins!

Nobody panic! Nontransferable is not nearly as daunting as it sounds. If your guest has to miss out on the magic, it is possible to bring someone else instead. You also have the option to change the dates on those unused tickets prior to their expiration. Just pop into your My Disney Experience account and change them. Sounds like the start of another Walt Disney Resort vacation to me!

Stephen, I hope I've been able to help you here at planDisney.

Happy planning!

Taylor

I purchased 6 two day park hoppers with Genie+. 1 of my guests may not be able to come. What do I do with his ticket? Is it refundable or exchangeable or if not how long is it good for?

Meet the Panelist: Taylor, Louisiana

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I purchased 6 two day park hoppers with Genie+. 1 of my guests may not be able to come. What do I do with his ticket? Is it refundable or exchangeable or if not how long is it good for?”

Meet the Panelist: Taylor, Louisiana

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

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Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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I purchased 6 two day park hoppers with Genie+. 1 of my guests may not be able to come. What do I do with his ticket? Is it refundable or exchangeable or if not how long is it good for?