• On May 5, 2022
    Nathan from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my trip through disneyworld.disney.go.com, where (or when) do I get my tickets? My family and I have booked our stay at Disney's Port Orleans Resort, will the tickets be in the mail or at the hotel upon our arrival?

    Hello, Nathan!

    Welcome back to planDisney! I am so excited to hear that you will be joining in the 50th Anniversary Celebration this fall. This is my favorite time of year to visit because I love EPCOT’s International Food & Wine Festival. Eating my way around the world by sampling desserts and entrees from kiosks is on my must-do list. Spooky season is also in full swing in the Magic Kingdom. Mickey’s Not-So-Scary Halloween Party makes its return this year with Disney’s Not-So-Spooky Spectacular, a new fireworks show guaranteed to make you scream with delight. 

    Nathan, when you purchased your trip online, you should have received an email confirmation. If your trip is a package that includes both your room and tickets, you will use the confirmation number in your email to link this information to your My Disney Experience account. Sign in online and click on the My Plans tab to see all your plans. If you hover over the Resort Hotel button and click on Link a Reservation. Enter your confirmation number and the last name on the reservation and click next. This will link your Disney Resorts Collection Hotel to your account. If you go back to your plans, you will see your reservation followed by all the members of your Planning Party. If you scroll down the page to the My Plans, Reservations, and Tickets section and click on the Tickets & Memory Maker tab, you should see everyone in your planning party and the tickets you purchased. 

    If your tickets are not linked you will need to link and assign them to everyone in your party. Hover over the Park Tickets button and click on Link Tickets. Using the same confirmation number, enter it in the space provided and click next. Follow the prompt to assign a ticket to each person in your party. Make sure that you assign the correct ticket to anyone ages 3-9 and then confirm the assignment. To be eco-friendly, Disney does not mail out your tickets in advance. You can access your admission with a MagicBand or MagicMobile pass. If you prefer to have an admission card, bring your confirmation email, a government-issued photo ID card, and the method of payment you used to purchase your tickets to any Will Call Ticket Window to receive one for the members of your party. 

    Remember that all Guests are required to have a valid theme park admission ticket and a Park Pass Reservation to enter the theme park of their choice. All parks are operating at a limited capacity and have a predetermined amount of reservations available. Everyone in your party will need a reservation for each day they will visit a theme park. I recommend making your Park Reservations as soon as possible. 

    If you have any more questions before you arrive, please come back and visit us again. 

    See ya real soon, 
    Andrea 

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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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